Terms & Conditions

Read our Terms & Conditions

Using services from (nelltravel.com) means that you agree terms and conditions. Hence, before proceeding further, you must check the details of our terms and conditions in details.

1. Booking and Payment

Flight Reservation: all booking means that they are available. Further, your booking gets confirmed only if the payment is done or confirmed.

Payment Methods: all types of payments are accepted on (nelltravel.com), such as credit/debit card , and other modes of online payments.

Changes and cancellation: fare rules considers changes and cancellation in tickets. It also consider the details on seat selection, changes, and seat availability.

2. Check-in and Boarding

Check-in: All passengers must check-in within the given time. You must check-in 24 to 48 hours before the flight take-off. If you board the flight after the given period then your chances to miss the flight may increase.

Boarding: 30 minutes prior the departure time from flight departure, boarding closes. If you go to gate after the given time, the gate closes.

3. Baggage Policy

Carry-on Baggage: All the passenger can carry only one bag with them. Also one personal item is allowed, such as handbag, laptop, based on the weight.

Checked Baggage: the allowance of bags based on your fare-type. If the weight goes up, or number of bags increases, then additional charges may apply.

Lost or Damages Baggage: if any of your bag got lost or missed, then nelltravel.com is reliable to pay the whole amount. But, you must make complaint within the given time.

4. Flight Delays and Cancellations

Delays: you get the complete details and updates for the flights if delayed by nelltravel.com

Cancellations: nelltravel.com offers you with the options such as rebooking, refund, and other travel arrangements if flights gets cancelled.

5. Travel Documents

Passports and Visas: all the passengers must carry a valid visa and passport to book tickets with nelltravel.com.

Health and Safety: you must carry all the documents required for your good health as required by the destination country. The health documents required such as vaccination details, and other reports.

6. Governing Law

All the laws stated with nelltravel.com are stated by country law and governing policies. So, if you create any dispute then you are liable for jurisdiction.